Top Communication Skills for Real Estate Agents
03 Mar

Top Communication Skills for Real Estate Agents

If you’re a real estate agent, the key to your success is having excellent communication skills.  Real estate is all about people—the way you communicate with them will have a huge impact on your success.  As a real estate agent, you’re responsible for helping people to buy and sell their homes.  Your communication skills can make, or break, that experience.  Awesome communication skills involve speaking, writing and even listening.

If you’re a real estate agent, the key to your success is having excellent communication skills.  Real estate is all about people—the way you communicate with them will have a huge impact on your success.  As a real estate agent, you’re responsible for helping people to buy and sell their homes.  Your communication skills can make, or break, that experience.  Awesome communication skills involve speaking, writing and even listening.

So polish up on your communication skills to ensure you become one of the best real estate agents out there!

Ask Questions

You’ll want to transfer information and gain clarity when speaking with your clients.  Asking questions will also show genuine interest.  Try using your first meeting as an interview of sorts—you can ask thoughtful questions to establish specific details about that they are looking for and a timeline for example.

Listen Up

Listening is one of the most crucial communication skills you can possess as a real estate agent.  Pay close attention and actively listen.  How else will you learn what your buyer or vendor actually wants?

Write it Down

Some people are able to keep information they receive in their heads.  Even if you are one of those so fortunate, it is a good practice to write things down.  Use Evernote, text yourself or go with the original go-to:  a pen and paper!  Whichever method you choose, be sure to record key takeaways from the conversation so you don’t have to ask later.  Having good writing skills will also help with your written correspondence with your buyers.  Chances are you’ll be communicating through text message or email.  Make sure to check your grammar, spelling and sentence structure and avoid over-abbreviating.  Always respond in a timely manner—you don’t want them to lose trust in your abilities.

Watch Your Body Language

First impressions count when you meet your clients for the first time.  Your body language is one of the first noticed things about you.  What you do with your hands while talking, your facial expressions, how you’re standing or where you’re looking all play a part in the impression you give.  Look people in the eye when you talk, stand straight but relax your shoulders and never fold your arms across your chest—this gives off the impression that you’re blocking communication and stand-offish.  Aside from paying attention your body language, learn how to recognize others.  If people are receptive to you, they tend to look at you.  If they’re body language is similar to yours, this could be a sign they’re interested in what you are saying.  Rethink your strategy if they are displaying closed gestures or their bodies are turned away from you while talking.

Make sure your communication skills are up to par to ensure real estate success.  Your ability to effectively communicate can either make or break a deal.

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